What to include in the written scope
Short notice makes clear information essential. Call with the suburb, key deadline, property size and current condition. Photos and the property manager’s checklist help us confirm whether the required work can be completed in the available window.
Common inclusions
- Same-day or next-day scheduling when available
- Fast phone assessment of property and deadline
- Core kitchen, bathroom, room and floor scope
- Police-cleared, insured cleaning team
- Written inclusions before work begins
- 72-hour cleaning follow-up on included items
What needs separate confirmation
A useful quote identifies exclusions and practical limitations as clearly as inclusions. That is especially important when access, surface condition or specialist treatment could change the work.
- Availability before written confirmation
- Unseen heavy build-up or specialist remediation
- Unsafe or high exterior access
- Carpet, pest or broad wall work unless itemised
- Repairs, damage or non-cleaning bond matters
How to get a more accurate quote
Provide the suburb, property type, room counts, planned date, access details and clear photos of anything heavily soiled or hard to reach. Attach the relevant condition-report or agent-checklist pages if available.
Before the appointment
Remove belongings from the agreed work areas, keep water and electricity available and confirm parking, lifts, keys and the handover deadline. Tell the provider about delicate finishes, existing damage or areas that should not be treated.
After the agreed work
Walk through the property against the written inclusions while access is still available. Photograph the completed areas, keep the invoice and raise any scope question promptly with the provider.